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Case Study– 67 Before

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: Case Study images – Replacement Windows Utah- Advanced Window Products Utah

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We had an entire house of windows replaced. 24 windows and not small! Our salesman Rob was very helpful with explaining the differences in windows and helping us select the right kind of windows. The staff at Advanced Window Products kept us informed along the way during the production period. When it came to installation, WOW, what a great crew. Justin, Chris and the rest of the crew where fast but very efficient. We would HIGHLY recommend using Advanced Window Products.

Vicki Tolman

19:32 16 Jul 21

Ken was great to work with. We did our main floor and contacted them several years later to do our basement Windows. Professional and courteous. Thanks

Cody Cone

01:46 02 Jul 21

Jeremy was kind, professional, and great to work with! We got a great deal, had a good experience, and loved working with a small local business. We are so happy!

kristen lafon

01:52 30 Jun 21

Its All in the Name!Advanced Window Products is way ahead of their competition. During our free consultation with Rob Mower, we learned how great of a company Advanced Windows Products is. They offer superior and unique products that truly keep the extreme temperatures outside while keeping inside the house nice and cozy. In addition to that, all their products come with a lifetime warranty! Therefore, if anything happens to the windows such a gas leakage between the two window panels and/or a window that does not open smoothly is covered. Going with Advance Window Products is by far one of the smartest investments you can make for your home.

Troy Rosser

00:35 30 Jun 21

Ken is fantastic! We love working with him. He’s a hard worker, responsive, and great to work with.

Andrea Befus

23:50 25 Jun 21

We worked with Rob and his team to get the windows in our house redone. They were quick, tidy and most importantly were the best deal for what we got. Next time we do windows we're definitely calling Rob!

Joshua Spork

22:11 25 Jun 21

The overall benefit of quality modern windows is just amazing and all for a reasonable price. Will definitely use again.

James Thornblad

05:44 23 Jun 21

Darren was awesome!!! He is super friendly, funny and down to earth. From the moment I spoke with him on the phone, I knew I would most likely be going with Advanced Windows simply based on the interaction I had with him. I’ve been in the customer service industry for years and I’m a HUGE advocate for treating customers like you would a friend and he did just that. Welcoming him into my home felt like I was welcoming in someone I’ve known for years. We were able to talk like friends and I never once felt like I was being pushed into going with Advanced Windows or pressured into buying anything we didn’t want or need. He answered all the questions I had and educated me on everything there was to know about windows. I signed the contract with Advanced Windows that day and cancelled another company’s quote appointment because it just felt right. I’m SO excited to get our new windows installed and so grateful that Darren was the guy to help me. He definitely secured me as a lifetime customer.

Amber Briggs

16:52 17 Jun 21

I needed an estimate to compare to a competitor's bid very quickly. Darren worked with me in the timeframe needed to get me a quote that was a much better value than the competition and he did not know who the competition was or the cost. When he did come to the house, he made great suggestions, corrected his estimate, and was very informative without being pushy. We can't wait for the windows to be installed.

Trent Jacobson

20:36 14 Jun 21

Jeremy was amazing to work with, came in, had samples and gave me a quote for basement windows. He was professional and knowledgeable when it came to windows. I had called a couple other window companies, they weren't very professional and did the hard sell. I had one that asked me if I was able to make the final decision on the purchase, what is it 1940? It wasn't the price nor the quality of the windows that may me (all by myself) decide on Advance it was Jeremy.

Bisket Stone

21:17 11 Jun 21

Love Ken and the install crew.. Brock was a craftsman and worked fast and efficiently.

Brenda Dowler

01:52 01 Jun 21

Replaced all the windows in our home. Darren answered all our questions and has been very helpful. Two of the new windows were cracked sometime before installation. We are waiting for those to be repaired but the staff has been reassuring that things are ordered and will be repaired in a timely manner. Installation was quick and installers were very friendly.

Lori McEntire

19:50 14 May 21

They replaced all the windows and sliding glass doors in our entire home and they all work/look great. Best price/quality we found.

Rebecca Stubbs

14:23 12 May 21

Best price and service in the Valley. Ken was a great estimator and every install I’ve had with them has been a pleasant experience.

Brian Stubbs

14:08 12 May 21

Could not be more happy with my windows. Todd my salesman, and Garrett my installer were both amazing in helping me. The old home owners had only 2 of the front windows already replaced, and they took great care to match them. You can’t even tell a difference. The wait was a few weeks shorter than expected and the install looks flawless. I would definitely recommend them to anyone looking. Thanks everyone.

Shelby Fielden

15:49 30 Apr 21

We are very happy with our new windows. Todd was great to work with. He gave a great estimate and timeline for delivery. The installation was very quick and professional. The windows are very easy to open and close and seal very well to keep out the cold and noise from outside. Would highly recommend Todd and Advanced Windows.

Jon Jacobsen

16:45 28 Apr 21

This company is so customer friendly. This is our 2nd purchase with them and we can't say enough. They have great customer service and a fantastic product.

BrendaLynn Fisher

22:45 26 Apr 21

Best upgrade to our house we've done!

Kraig Fisher

22:42 26 Apr 21

Darrin gave me an estimate. He was on time and very easy to work with. The estimate he gave was right in line with what I was expecting to pay. After his presentation I decided to cancel my estimates with other companies and sign with Advanced Windows. My experience was awesome

Janice Oswald

15:23 21 Apr 21

Ken was knowledgeable, quick and polite. He was able to quickly assess what was needed and provide the cost projection without delay or pressure. This is the second time I’ve had him out to continue replacing the rest of my windows.

Missy Ringwood

18:31 20 Apr 21

We replaced 13 windows and added wraps to a total of 16 so we never have to paint or repair again. We are extremely happy with the process and the windows and our install guy, Justin, was fantastic and made sure all was as expected. Would absolutely hire them again but the windows have a lifetime warranty so I guess I’ll never get to buy from them again unless I move... :)

Gavin Hunter

05:54 19 Apr 21

There window are great. They made a huge difference in the temperature of our house. Thanks ken for all your help.

Justin Anderson

16:58 13 Apr 21

Ken from Advanced Window is great to work with! We love our new windows. They look awesome and really update the look of our house.

Tiffany Anderson

16:03 13 Apr 21

After getting a crazy high quote from another company, we called Advanced Window. I felt the quote was very fair for what we needed done. I'm not sure if the company let's you choose your installers, but we had Trent and Brett as installers and these guys were awesome. I'd ask for them specifically. Thanks for the hard work. Thank you Advanced Window. You will be recommended to anyone I know looking for windows.

Tobias Schroeder

01:45 13 Apr 21

Our windows took longer to arrive due to warehouse shut downs after the wildfires last year, however the office was very prompt in updating us on the status of things and making sure we were informed at all times. Brett and Trent were our installers and they were so awesome! They arrived on time and and did fantastic work. They were polite and friendly.We had some unforseen complications with the sliding door installation and they handled everything very professionally. I highly recommend this company.

Madi

22:47 12 Apr 21

We have been shopping around for windows for some time, so we had been through all the sales pitches and had become quite skeptical and calloused to the window industry. A friend of ours had their windows done last year through Advanced Window Products and was very happy with the result, so we decided to give them a call. Because we mentioned who referred us, they sent us the same representative who helped our friends. Honestly, Jeremy was such a breath of fresh air! He was super knowledgeable and helped talk us through our options...even steering us away from more expensive options we thought we wanted, since he knew they were not going to be the best for our situation. He even walked us through how to fill out our rebate forms for after our windows are installed! We are so incredibly grateful for Jeremy and would recommend him to anyone! We haven’t had the windows installed yet, so we will update when that happens, but if the rest of the team is like Jeremy, we know we will be well taken care of!

Shantel Bjornn

23:03 09 Apr 21

Darren was very attentive to our needs and was very responsive to any questions we had about getting new windows on our house. Easy to work with and relatable.

Madison Day

21:52 09 Apr 21

Darren was extremely informative and knowledgeable about the windows and company he is representing. We look forward to working with Advanced Window and feel we have chosen the right company.

Nicole Pezely

18:54 06 Apr 21

Just put a deposit down to replace all of the windows and the patio door in our sunroom. Jeremy was great to work with. He came by the house within a few days of my call and we finalized the contract quickly. He was prompt, professional, and masked up. Haven’t had anything installed yet, but so far the process has been great!

Jessica Yeates

20:47 05 Apr 21

Darren was great to work with. He was professional, prompt, and gave great suggestions.

Lorna Seidel-Owen

13:54 05 Apr 21

VERY PLEASED! Rob was very good to us! He arrived on time and knew the product well. He was there for any questions throughout our window buying process! Thanks Advance Windows and Rob for taking care of us!

Brian Stevenson

17:07 25 Mar 21

Professionalism from start to finish. Great product. Second time for back slider. Amazing 😀.

C W

17:17 24 Mar 21

Had windows put in my home in 2004. Wonderful product, life time warranty, great service.

Cliff Felkins

22:50 21 Mar 21

I worked with Jeremy on my quote and window project. He was very knowledgeable, professional and quick to respond. Would definitely recommend Advanced Windows to my friends and family.

Jim Ingle

21:45 18 Mar 21

We love our windows. Ken is great and our installers were great too. We recommend Advanced Window Products to everyone.

David Hovey

15:05 18 Mar 21

a stellar local company with a great product, lifetime warranty, incredible staff members. Janetha was such a pleasure to work with. Very understanding with our needs and even during Covid was timely and professional.

Corey Smaller

17:39 17 Mar 21

We have had our windows for 10 1/2 years and have never had a problem with them. They keep out drafts and open and close easily. We are using them for installing egress windows now and they still have the same professional business as they did 10 years ago. I highly recommend them.

Laura Jones

15:54 17 Mar 21

Darren is very professional and knowledgeable. He took his time to educate us about all of our window options and was never pushy. We appreciated his insight, advice and thoroughness. We talked to several window companies but Darren and Advanced struck just the right balance.

Bruce Cockrell

17:27 10 Mar 21

Jeremy was amazing! He communicate with me to make sure that I understood the cost of these windows and these products. He put me at ease with the price of all of these windows in our home. I appreciated his honestly and services very much.

Heather Aldridge

20:39 02 Mar 21

Darren Lewis was our rep. He called me on his way, he was on time, he was courteous and knowledgeable and answered all my questions, ashe was also familiar with his competitors. Same day bid. I heard good things from a few sources, and so far they have lived up to the hype. I appreciate Darren's honesty and straightforward approach, and everything was scheduled within minutes, so I didn't have to follow up with anything. Everyone at Advanced that he called to schedule or to answer questions was responsive and helpful as well.

Nick “Nikolai” Lambert

19:18 02 Mar 21

Darren was fantastic to work with. Respectful and courteous. I appreciated his clean shoes and that he wore a mask in our home. He was very upfront about costs and benefits of the new windows. He really helped work with us regarding financing. I never thought I would be excited for something as “boring” as windows, but I can’t wait for them to be installed!

Krista Sontum

00:26 02 Mar 21

Darren is professional, responsive and great to work with!

Autumn Thompson

20:49 01 Mar 21

We have had our windows now going on 5 years. Todd Peters was exceptional in his knowledge and help in replacing all the windows in our house. The installation process was seamless and we literally did nothing. They were quick and thorough and cleaned up great, we had no idea they were even there after installation. Our windows have been great quality and they offered a 0% interest on the life of our loan. We love our doggy door and have had zero issues. Thanks Todd and thanks AWP!

Crystal Barnes

17:30 28 Feb 21

We had a great experience with them. Todd was great to work with and was always available when we had questions or needed something. The installation crew was very professional, quick, and cleaned up after themselves. The windows changed the whole look of our house. They look great!

Paige Rasmussen

00:42 27 Feb 21

I’d like to reply to your comment Katie Dunlap about Advanced Windows and your sales person Darren. I had the opposite experience with this company and Darren.Darren came out to my house and was amazing to work with, he was nice and very knowledgeable about his product. We signed with him after comparing many other companies windows and estimates. While we signed he explained there was a 3 day cancellation policy that allowed me to change my mind. 6 days later Covid hit our lives and I was let go from my job, I called Darren and even after my cancellation time was past he let me out of my contract and was so professional and understanding about the situation that once I got another job a month later I called him and told him I was ready again for my order. I have my new windows in now and was very happy with my install and the product I was given. This company was great to work with and Darren was an amazing salesman.To be honest I question your complaint because if you only thought the paper you signed was only an estimate then how do you explain the down payment you have to pay once you sign with them? Whether it’s was a cash deal or you financed your job, you have to give them the go ahead with your down payment or information to finance. Sounds like you are one of those keyboard warriors who like to just complain.Either way I would refer Darren and Advanced Windows to any of my friends or family!Mr. Green

Dru Green

22:20 24 Feb 21

I have been looking for some time now for a window replacement company. Our windows are original to the house and it's just that time. Jeremy came out to take a look and provide us with the quote. He was amazing! He was not pushy at all, didn't give me a big sales pitch, or any other BS to get our business. He was honest and sincere about what we does. He told us up front that due to the pandemic, it would take a little longer than normal. I really appreciated that he was realistic with us and didn't sugar coat anything. He explained the differences between the types of windows and what everything meant. He went over their pricing specials only after we said we wanted to go ahead because he didn't want us to feel that he was trying to push us or hook us in with it. Awesome! We are very impressed with just the quoting process we had with Jeremy. I don't think I have ever had one that was that easy and comfortable lol. We are excited for the rest of the process and for the new beautiful windows!! Thanks guys

Marcy Ev

18:00 20 Feb 21

Darren was wonderful, he taught us and educated us about good windows for the state of Utah and about his company advanced window products. He didn’t give her high sales pitch, he was sincere and forthright, and we would recommend him highly to any of our friends and family. Thank you!

Cindy Crookston

05:56 19 Feb 21

I had talked with 3 other window companies before deciding on Advanced Windows. Advanced had exactly what I was looking for and a price I could afford. I couldn't be happier.My salesman, Rob has been very helpful and my installer Chris did a beautiful job installing.Thanks to all the Advanced Window Team!

P Dykhuizen

00:18 17 Feb 21

Justin and Clayton helped replace two windows that had cracked. They were very timely and professional. After they were done, they made sure to clean up and left it cleaner than it was before. Very great service!

Whitney Daw

04:34 13 Feb 21

I replaced some of my windows with Advanced Windows a few years ago and decided it was time to replace the rest of the windows on my home so I contacted my sales person Ken. He was quick to respond and came out and gave me a quote to finish my home's windows. He is very professional and took good care of my needs to order my window's. I would recommend Advanced Windows if you're looking at replacing your windows.

Karen Wright

17:16 11 Feb 21

Amazing company

patrick peters1988

19:42 10 Feb 21

Great customer service. Justin and Clayton did a fabulous job of installing our windows. They worked so hard, and we are so pleased. Thanks guys. We are so excited to have new windows. We would highly recommend Advanced Windows. They've been great!

janice grow

00:28 10 Feb 21

My wife and I were looking to do some much needed updates to our home and were recommended by a friend to look into Advanced Windows. Once we called to set up an appointment our sales associate came to the house for measurements and to explain the process. Adding the demo of the window material was a nice touch to get a hands on glimpse as to what we were buying.***Our sales associate was on time, professional, and very courteous.That was in Oct 2020. Because of the pandemic causing supply issues we didn't get our windows installed until today, which is totally understandable.The real amazing factor was the installation crew. Jason and Kurt were on time at 0800 ready to go. Both Jason and Kurt were extremely courteous and patient, answering any questions that my wife or I had with the windows and the installation process. Before they began working they also had great foresight to ask that the cars in the driveway be moved so they wouldn't get damaged. They also took the time to go over window maintenance and talked to us before a few windows were installed if there were some hinderances in the way.***Jason and Kurt were friendly, on time, professional, patient, and very courteous.Just the experience with the installation crew alone makes me highly recommend Advanced Windows for all your home or business needs.

Jerrod Mertz

20:44 04 Feb 21

My wife had decided she wanted new windows and set up an appointment with a window company. We sat through the presentation and she was impressed enough she wanted to purchase then. After discussing we decided to do some research. I sat through 2 other presentations (over 2 hours each) and then I was contacted by Advanced Windows who said they could send someone out the next day. Rob Mower arrived the next day, discussed the construction of window, glass, and all the things the others had in about 30 min. He gave me a price and told me to complete my research and contact him if it is something we wanted to move forward with. The next day I met with one other company and the decision was easy. The presentation was straight forward, easy to understand, not an over sale or "Up Sale" involved and when comparing apple to apples on windows the price was considerably better. I thank Rob for making the choice easy. Hopefully the install is as seamless.

Tyler Gledhill

05:06 02 Feb 21

Advanced Window Products is an awesome company. They replaced our front window with little to no mess and it looks great. The installers were courteous and efficient with their work. I'd use them again in a heartbeat!

Marcus Murdock

16:30 01 Feb 21

Todd was awesome. On time appointment and covered all options and provided a fair bid. House looks totally different with the new windows. Thank you.

Dave Ballard

00:02 31 Jan 21

Todd was great to work with, and is extremely knowledgeable about the products! We have absolutely loved the change in view the new sliding door brought to our house, not to mention the better functionality and comfort! We can’t even believe how much more efficient the new glass is. It’s truly amazing that the outside temperature doesn’t bleed through anymore! Advanced’s team was extremely responsive, and a pleasure to work with!

Matt Bolduc

03:21 29 Jan 21

We were new to the window replacement world, and after having several bids and different quotes my husband reached out to Advanced Window Products. Rob Mower called my husband right back on a Saturday and provided him with instant information. We quickly came home and looked at their website which was very well put together with some great information. Rob came to our home the following Monday and was on time and quick with the entire presentation and was just an all around great guy. We quickly signed up and put a 50% deposit down and cannot wait for the 12 weeks we were quoted for all new 17 windows. Hopefully that installation process will go just as great as what Rob has done and told us up to this point.

Whitney Jorgensen

00:57 13 Jan 21

This is the second time we have used Advanced and could not be happier with the quality of the windows, the responsiveness of the entire team, and their professionalism. We got several estimates. The cost difference was negligible when you consider all you get from Advanced. We would use them again, but we have already replaced all the windows in our home.

Nathan Brown

18:35 11 Jan 21

Todd was so helpful and knowledgeable on the phone when I called, and knew exactly what I wanted. He got back to me efficiently and with the right information. Thank you Todd for the great customer service and steering me in the right direction. I would definitely recommend this company. Honest people and a great value.

Brandon Collins

22:15 07 Dec 20

Couldn't get us in for 3-4 months but pointed me in the right direction of a place to call that worked out great and had great prices! Super helpful!

Brittany Broumas

16:00 14 Nov 20

We had all new windows replaced in our home this summer. Everyone from the salesperson Rob, to the installers and the customer service in the office have all been so helpful. We knew in advance that the windows would take about 2 months to make and they were. But once ready did not take long to have them installed in one day. We love our new windows and would highly recommend.

Dana Halverson

22:24 12 Nov 20

This is such a good company!! Their windows are great quality, their employees are kind, and their service is very professional. Best window company in Utah!

kaylee bills

18:14 19 Oct 20

We ordered new window's for the entire home. From start to finish the service we received was excellent. Everyone was very nice and professional. We felt very comfortable with the installers being in our home. It has been about six months now and we love the windows. They have improved the look of our home inside and out. Our home stays cool when it is warm, and warm when it is cool. We highly recommend this company.

Loura Flick

18:50 04 Oct 20

I must say, that during my tenure of perusing, shopping, and installing windows, AWP has been hands down, bar-none the most helpful, and thorough throughout this experience. You can tell that quality, honesty, and integrity are key axioms in which they choose to due business under. With that said, you have a customer for life. Thank you for all you do AWP!

Mike Lundquist

18:39 29 Sep 20

Ken Jankowski was my Salesman. I had heard commercials for Advanced windows and as a Realtor for over 17 years I see what type of windows fail over just a few years that the newer and most of the large builders use. CHEAP! I wanted quality windows with a warranty against a failed seal, or blemishes and that looked good and solid.Ken showed me the windows, and explained his lifetime warranty..... I have used the warranty twice.... No issues no hassle. They came out and fixed a scraped piece of vinyl. Also after the installation the screen guy said that one of the screens was not right.... I didn't see it but he did and the next week installed a new one.I cannot say enough good things about this company. THanks for being so honest and professional in every step of the way.

Ted Twogood

17:42 29 Sep 20

We are finishing replacing our windows using Advanced. They replaced some of them a few years ago. Ken is very professional and we like that we are supporting a Utah company. The windows are also the best we could find as well. Would recommend to anyone.

Marissa Burns

02:31 13 Aug 20

We replaced 1/2 of our windows using Advanced Windows almost two years ago. They have been a big improvement! We are now replacing the other 1/2 using Advanced. Ken is very friendly and knows his stuff. Thank you Advanced!

Josh Burns

02:25 13 Aug 20

Advanced windows replaced most of our windows 10+ years ago.. they have honored their guarantee throughout the years. We had the rest of our windows recently replaced, again, they continued to be a great experience! Ken, John and the phone staff were polite and professional. Thank You Advanced

Carrie Gause

01:06 06 Aug 20

The ladies in the front office great you with a beautiful smile and are so helpful and knowledgeable about the products.

Christopher Harris

19:41 04 Aug 20

Updated review:After playing phone tag with Ken, we were able to setup a time for a quote. Product looks great and Ken is a nice salesman. After a little hiccup at the beginning with communication, I was happy to see them work so hard to make an appointment to give a bid. I will more than likely be purchasing windows through them. As mentioned, their product looks great and they look to have many benefits when buying through them. Ken even explained the process of wrapping the original wood exterior so there would be no need to paint and maintain (house is an old ‘50s style with original wood and brick exterior). I did appreciate him taking the time to explain that process.Thanks for the work on reaching out and fitting in a time to swing by to bid out these old, wood windows.Well, I was ready to buy windows and placed an inquiry on their website. Received a call the next business day, even got a text message. I missed the call because I was in meetings for work. I even replied to the text message. I called back the next day and haven’t heard back. I suppose they must have enough business since they clearly don’t want mine

Kevin Cruise

16:51 28 Jun 20

I bought windows from Darren at advanced windows, I couldn’t be happier with the price, and the way they turned out, I can really tell a difference. I would highly recommend advance windows to everyone.

Ryleigh Marie

01:14 26 Jun 20