Advanced Window Products is a manufacturer of vinyl windows and doors in Utah. The windows and/or doors you have purchased through Advanced Window Products, Inc. (“AWP”) will operate effectively if properly cared for and maintained. As stated in AWP’s warranty, it does not cover damage or defect related to a failure to follow the maintenance instructions below.
View Advanced Window Products Warranty Information Here
Glass Care
Proper care of your window and door glass is important to gain the maximum effectiveness of insulating, low-e or reflective glass. The following actions may damage the glass surface or the insulating glass seal and SHOULD NOT be taken:
- DO NOT use of petroleum-based cleaners or caustic chemicals on the glass;
- DO NOT use of a razor blade, abrasive pad or putty knife to clean the glass; and
- DO NOT use of a high-pressure spray nozzle when rinsing the glass after washing.
Instead, you should clean glass with a high quality dish soap and water, rinse completely with clean water, and wipe dry with a soft cloth to avoid water spots.
Screen Care
When washing screens, you should first remove the screen, then wash on a clean, flat surface with a mild soap and water solution using a soft brush. Finally, you should rinse, dry and reinstall the screens.
Mold and Condensation
Water condensation can occur on your window and door interior surfaces if certain conditions exist. The condensation may be a warning to you that excessive moisture exists in your home, and this moisture may facilitate mold growth. This is because condensation on interior window surfaces results from higher moisture content in the air, contacting lower temperature surfaces on the glass or frames. The higher your home’s interior humidity and the lower the outside air temperature, the more condensation may occur.
The following actions SHOULD BE taken to limit or prevent mold and condensation:
- Checking all window sashes for smooth and regular operation, and increasing interior home ventilation and air exchange devices if needed;
- Using your exhaust fans, particularly when showering or bathing;
- Installing a dehumidifier or using ceiling fans to improve air circulation; and
- Opening windows and doors when practical to allow interior moisture to escape.
Drainage Systems
Window and doors use a simple drainage system designed in the frame itself. Water drainage pathways designed in the frame should be kept clean and clear of any obstructions to operate effectively. It is normal for water to accumulate in the sill or track area during a period of wind-driven rain.
The drainage system is designed to allow the water to train to the outside as water build-up, or outside wind pressure subsides. A clogged drainage system could prevent excess water from draining. Over time standing water can damage your window or door and lead to structural damage from mold, mildew and wood rot if water enters the wall cavities of the window or door. Accordingly, the following actions SHOULD BE taken:
- Keep all sill or track surfaces clear of dirt and debris.
- Ensure that exterior drainage holes are clear of debris, stucco, sand or other obstruction,
- Regularly inspect the exterior perimeter of your window and door frames for any cracks, or cracks in the adjacent siding material that can cause moisture to penetrate (if a crack appears, seal with a high quality sealant product, according to the sealant product manufacturers’ instructions)
Smooth Operation
The following actions SHOULD BE taken to ensure a smoothly operating product:
- Regularly lubricate the moving parts of windows and door hardware, using a spray silicone product and being careful not to apply excessive amounts. Wipe up any drips or spills. (In salt-air environments, monthly cleaning and lubrication may be necessary to preserve function.
- Inspect weather stripping on operable windows and doors to ensure it seals evenly when clo
- Keep the track area clean, frequently vacuuming to clear any accumulated dirt and dust.
- Adjust sliding door rollers for proper height clearances (door rollers are adjustable with a screwdriver through access holes in all four corners, in either the end or side of the sliding panel, located near the bottom of the panel).
- Adjust rolling screen doors to slide smoothly (use a screwdriver, in all four comers, to make adjustments),
- Check on the sliding door lock struck placement if you adjust the door rollers (adjustment is made by loosening screw fasteners, moving strike plate, and tightening).
